FAQ
Dental Supplies Of High Quality For Dental Professionals
Free Delivery On Orders Over RM500.00
*Excluding East Malaysia
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Achieving Customer Needs
Packaged Securely
All items that is shipped from our facility will be packed securely to reduce damages to your items.
Trusted Delivery Partners
Customer Service
General FAQ
1. How do I create a new online account?
Click here to insert your email address and a link to set a password will be sent to your email address from our system. Once you finished the setup, you are able to log in to your account through the website.
2. Are your products original?
All of our products are original and sourced from the manufacturers directly.
3. How do I change my password?
You may change your password anytime by logging into your account and visiting the password page if you know your login.
Visit the Forgot your Password page if you have forgotten your current password. Enter your account number and email address, and you will receive an email with your password.
4. When will my order ship?
Enhance Dental Group strives to ship orders out within 7-10 working days.
5. Is your payment gateway safe?
We use STRIPE payment gateway. They are a certified PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, they use the best-in-class security tools and practices to maintain a high level of security at Stripe.
6. How can I return damage goods?
If your items are damaged during shipment, you may call our customer service and we’ll walk you through the return process.
1. How do I create a new online account?
Click here to insert your email address and a link to set a password will be sent to your email address from our system. Once you finished the setup, you are able to log in to your account through the website.
2. Are your products original?
All of our products are original and sourced from the manufacturers directly.
3. How do I change my password?
You may change your password anytime by logging into your account and visiting the password page if you know your login.
Visit the Forgot your Password page if you have forgotten your current password. Enter your account number and email address, and you will receive an email with your password.
4. When will my order ship?
Enhance Dental Group strives to ship orders out within 7-10 working days.
5. Is your payment gateway safe?
We use STRIPE payment gateway. They are a certified PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, they use the best-in-class security tools and practices to maintain a high level of security at Stripe.
6. How can I return damage goods?
If your items are damaged during shipment, you may call our customer service and we’ll walk you through the return process.